CROWN LINE ASIA

Our Cancellation terms

Cancellation due to mechanical breakdown prior charter

If we need to cancel your charter due to a unforeseen mechanical breakdown prior to charter, Crown Line Asia Co., Ltd. will notify the charter guest immediately. The charter guest will get a full refund of their payment or the charter guest can choose to postpone their charter to another available date.

Cancellation due to mechanical breakdown during charter

If we need to cancel your charter due to a unforeseen mechanical breakdown during the charter, the charter guest will be entitled to a percentage pro-rata refund based on the time still remaining on their charter.

Cancellation because of bad weather

If its not safe to go on a boat tour because of stormy weather, we will provide a full refund to the charter guest.

Cancellation made by charter guest

 If the Charter tour is cancelled prior to the charter date the following cancellation fees appear:

Short term charter (1-2 Days)

Cancel 2 or more Weeks prior to the charter date = 100% Refund
2 Weeks or less prior to the charter date = 50% Cancellation fee
Less than 2 Days prior to the charter date = No refund

Long term charter (More than 3 Days)

Cancel 6 or more Months prior to the charter date = 100% Refund
Less than 6 Month prior to the charter date = 30% Cancellation fee
Less than 3 Month prior to the charter date = 50% Cancellation fee
Less than 2 Month prior to the charter date = 80% Cancellation fee
Less than 1 Month prior to the charter date = No refund

If you have any further questions according to our cancellation terms, feel free to contact us at any time.

Do you have questions?

Contact us

Feel free to contact us at any time.